Privacy Policy
Medhyana (hereinafter referred to as "the Site") establishes the following Privacy Policy regarding the handling of personal information acquired by the company, in compliance with the laws and guidelines related to the protection of personal information. Please note that this privacy policy applies only to this Site.
1 Definition of Personal Information
"Personal information" refers to information about a living individual, as specified in the Personal Information Protection Law, which can identify a specific individual through the included name, date of birth, address, phone number, contact information, and other descriptions, and can be easily matched with other information to identify a specific individual.
2 Methods of Collecting Personal Information
We may collect your personal information when you contact us on this Site. Collection will be done with a clear specification of the purpose and through legal and fair means.
3 Purposes of Using Personal Information
On this Site, we will use your personal information for the following purposes:
- For the provision and operation of our services
- To respond to inquiries from customers
- To send information emails about products and services provided by us
- For system maintenance, important notifications, and other necessary communications
- To identify customers who violate the terms of use or attempt to use the service for fraudulent or unjust purposes and deny their usage
- For purposes related to the above
4 Prohibition of Providing Personal Information to Third Parties
On this Site, we will appropriately manage the personal information entrusted by customers and will not disclose it to third parties except in the following cases:
When based on the law
- When necessary to protect the life, body, or property of a person, and obtaining the consent of the individual is difficult
- When specifically necessary for the improvement of public health or the healthy upbringing of children, and obtaining the consent of the individual is difficult
- When it is necessary to cooperate with a government agency, local government, or a person entrusted by them in performing tasks prescribed by law, and obtaining the consent of the individual may hinder the execution of such tasks
- When disclosing to contractors to whom we outsource business in order to provide the services requested by the customer
- When business succession is carried out due to merger or other reasons
5 Disclosure of Personal Information
If you request the disclosure of personal information on this Site, we will promptly respond after confirming your identity. However, disclosure may not be made in the following cases. Also, if a decision is made not to disclose, we will notify you promptly.
- If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
- If there is a significant hindrance to the proper implementation of our business
- If it would violate other laws
- Regardless of the preceding paragraph, we will not disclose information other than personal information, such as browsing history and characteristic information, as a general rule.
6 Correction and Deletion of Personal Information
If your personal information held by us is incorrect, you can request the correction, addition, or deletion of the personal information. Please contact us through the contact page for correction or deletion of the personal information provided by you.
7 Security Management of Personal Information
We will take reasonable, organizational, physical, human, and technical measures to securely manage the personal information entrusted by customers. On this Site, we strive to prevent unauthorized access to personal data, loss, tampering, leakage, and other risks by handling personal information in accordance with relevant laws and regulations.
8 Suspension of Use of Personal Information
If you request the suspension of the use of personal information based on the Personal Information Protection Law, stating that it is being handled beyond the scope of the publicly announced purpose of use or that it was collected by false or other fraudulent means, we will promptly conduct the necessary investigation after confirming that the request is from the customer, and based on the results, we will promptly suspend the use of personal information and notify the customer accordingly. However, if, according to the Personal Information Protection Law or other laws, this Site is not obligated to suspend use, this does not apply.
9 Use of Cookies and Other Technologies
For better service provision, we may use cookies, but these do not collect information that can identify individuals and do not infringe on your privacy. These technologies help us understand the usage status of our services on this Site and contribute to improving our services.
If you wish to disable cookies, you can do so by changing your web browser settings. However, disabling cookies may result in some functions of this Site's services being unavailable.
※ Cookies are information sent from the server computer to your browser and stored on the hard disk of the computer you are using.
This Site uses Google Analytics, provided by Google LLC, to investigate and analyze the usage status of the services provided by this Site. For more information on how data is collected and processed by Google Analytics and other details, please visit their site.
10 Compliance with Laws and Standards and Review
This Site will comply with Japanese laws and other standards regarding the personal information it holds, and will periodically review and strive to improve the content of this policy. When changes are made, they will be announced by updating this page.
11 Contact Information
For inquiries regarding this policy, please contact the following:
Cont de France Co., Ltd.
614-8 Takahashi-cho, Higashinotoin Bukkoji-sagaru, Shimogyo-ku, Kyoto 600-8096, Japan
TEL: (075)344-3391
FAX: (075)344-3353